Privacy Policy
Last updated: 20/01/2026
At Jeunex Hair Studio, we are committed to protecting the privacy of our website visitors. This Privacy Policy explains the types of information we collect, how we use it, and the choices you have regarding your personal data.
By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
a. Automatically Collected Data (Google Analytics)
When you browse our website, certain information is collected automatically through Google Analytics, including:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Referring and exit pages
- General usage patterns
This information does not identify you personally and is used solely for analytics and website improvement.
b. Information Provided Through Direct Contact
If you contact us directly via email or WhatsApp, we may receive:
- Your name
- Email address
- Phone number
- Any information you choose to include in your message
2. How We Use Your Information
We use the information collected for purposes such as:
- Improving and maintaining our website
- Understanding how visitors use our site
- Enhancing user experience and functionality
- Responding to your enquiries
- Internal record-keeping and operational purposes
- Detecting and preventing fraudulent or malicious activity
We do not sell, rent, or trade your personal information.
3. Cookies
Our website uses cookies to:
- Improve website performance
- Remember visitor preferences
- Enable insights through Google Analytics
You may disable cookies through your browser settings, though certain features of the site may not function optimally.
4. Data Retention
We retain personal information only for as long as necessary to:
- Fulfil the purposes stated in this policy
- Comply with legal requirements
- Address disputes or enquiries
Analytics data may be stored for a standard period set by Google.
5. Data Security
We implement reasonable technical and organizational measures to safeguard your information.
However, no data transmission over the internet can be guaranteed as fully secure. You use the website at your own risk.
6. Your Rights Under Malaysia’s PDPA
- Access the personal data we hold about you
- Correct inaccurate or incomplete information
- Withdraw consent for us to use your data
- Request deletion of your personal data (where applicable)
7. Third-Party Services
We use Google Analytics, which may process anonymized usage data according to Google’s own privacy policies.
We do not use advertising networks or third-party ad services.
We are not responsible for the privacy practices of external websites linked from ours. Please review their policies separately.
8. Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal data from children.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.